Frequently Asked Questions
Get answers to common questions about fire protection systems, inspections, and compliance from our NICET certified experts.
General Questions
How often should fire alarms be inspected?
According to NFPA 72, fire alarm systems require annual inspections. Additionally, certain components need semi-annual testing (every 6 months) and quarterly monitoring checks. Regular inspections ensure your system remains code-compliant and fully operational.
What is NFPA 72?
NFPA 72 is the National Fire Alarm and Signaling Code. It establishes the minimum requirements for the installation, performance, testing, inspection, and maintenance of fire alarm systems. All our installations and services comply with NFPA 72 standards.
Do I need a fire alarm system for my building?
Fire alarm requirements depend on your building type, size, occupancy, and local codes. Most commercial buildings, multi-family residential properties, and public spaces require fire alarm systems. Contact us for a free consultation to determine your specific requirements.
How long does a fire alarm installation take?
Installation time varies based on building size and system complexity. A small commercial building might take 2-3 days, while larger facilities can take 1-2 weeks. We provide detailed timelines during the design phase and work efficiently to minimize disruption.
System Types
What is the difference between conventional and addressable fire alarm systems?
Conventional systems divide buildings into zones. When an alarm activates, you know the general area but not the specific device. Addressable systems assign a unique address to each device, allowing you to pinpoint the exact location of an alarm or trouble condition. Addressable systems are more expensive but offer better precision for large facilities.
What is a voice evacuation system?
A voice evacuation system combines fire alarm notification with public address capabilities. Instead of just sounding horns and strobes, it can broadcast pre-recorded or live voice messages to guide occupants during an emergency. These are required in certain high-rise buildings and large assembly spaces.
Can my fire alarm system integrate with building systems?
Yes, modern fire alarm systems can integrate with HVAC (to shut down air handlers), access control (to unlock doors), elevator controls (to recall elevators), and building automation systems. Integration improves safety and enables coordinated emergency response.
Monitoring & Service
Why do I need central station monitoring?
Central station monitoring ensures 24/7 professional surveillance of your fire alarm system. When an alarm activates, trained operators immediately verify the signal and dispatch emergency services. Most commercial buildings are required by code to have UL-listed central station monitoring.
What happens during an annual inspection?
Our technicians test all system components including control panels, detectors, pull stations, notification devices, and communication paths. We verify proper operation, check batteries, document findings, and provide a certificate of compliance. Any deficiencies are noted and repair quotes provided.
What is your emergency response time?
We guarantee 2-hour response time for emergency service calls. Our technicians are available 24/7/365 to restore your system to working order. We stock common parts on our service vehicles to expedite repairs.
Do you service all brands of fire alarm systems?
Yes, our NICET certified technicians are trained on all major fire alarm brands including Simplex, Notifier, Silent Knight, Fire-Lite, Edwards, Honeywell, and more. We can service, repair, and upgrade any existing system.
Compliance & Codes
Who is responsible for fire alarm maintenance?
Building owners and property managers are legally responsible for ensuring fire alarm systems are properly maintained and inspected. Failure to maintain systems can result in code violations, fines, and liability in the event of a fire.
What documentation do I need to keep?
You must maintain records of all inspections, tests, and service performed on your fire alarm system. This includes inspection reports, certificates of compliance, testing documentation, and repair records. We provide complete documentation after every service visit.
How do I know if my system is code-compliant?
During our annual inspection, we verify compliance with NFPA 72 and local fire codes. We provide a detailed report identifying any deficiencies or code violations. Our technicians can also perform code compliance audits for systems installed by others.
What happens if I fail an inspection?
If deficiencies are found, we provide a detailed quote for repairs. You typically have 30-60 days to correct violations, depending on their severity. We work with you to prioritize critical issues and can schedule repairs immediately.
Costs & Pricing
How much does a fire alarm system cost?
Costs vary significantly based on building size, system type, and complexity. A small conventional system might start at $3,000-$5,000, while large addressable systems can range from $20,000 to $100,000+. Contact us for a free, detailed quote based on your specific needs.
What is included in monitoring service?
Our monitoring service includes 24/7 UL-listed central station monitoring, cellular and IP communication, immediate emergency dispatch, monthly monitoring reports, and automatic renewal notifications for upcoming inspections. Pricing starts at $35-$50/month depending on system size.
Do you offer maintenance contracts?
Yes, we offer preventive maintenance contracts that include annual inspections, semi-annual testing, quarterly monitoring checks, priority emergency service, and discounted repair rates. Contracts ensure you never miss required testing and maintain compliance.
Is financing available?
We work with several financing partners to offer flexible payment options for new installations and major upgrades. Contact us to discuss financing options that fit your budget.
Still Have Questions?
Our experts are here to help. Contact us for personalized answers to your fire protection questions.